Return & Refund Policy

You have 14 days from the delivery date (or from the in-store pickup date) to start a return.

To be accepted, items must be:

• Unworn, unwashed, and free of makeup, deodorant, perfume, or pet hair
• Returned with all original tags attached
• In the original packaging when possible

The following items are final sale and cannot be returned:

• Intimates, swimwear, and bodysuits
• Accessories and jewelry
• Items marked "Final Sale" or purchased at a promotional discount of 30% or more

Approved returns are refunded as store credit good toward any future purchase online or in-store. Store credit does not expire.

If an item arrives damaged or you receive the wrong item, we'll make it right at no cost to you — please contact us within 7 days of delivery with a photo.

1. Email Chicinmotion18@gmail.com within 14 days with your order number and the item(s) you'd like to return.
2. We'll reply with return instructions.
3. Ship the item back within 7 days of receiving instructions, or bring it to our in-person location.
4. Once we receive and inspect the return, your store credit is issued within 3–5 business days.

Customers cover return shipping unless the return is due to our error (wrong or damaged item). We recommend a tracked shipping method — we can't be responsible for returns lost in transit.

You're always welcome to bring your return to us at 1604 Cantina Food Truck Park, 1850 West Loop 1604 S, San Antonio, TX 78245 during our open hours.