Fleur de Chine Hotel Sun Moon Lake: a Family-Friendly Hot Spring Resort (Full Review)
Fleur de Chine Hotel Sun Moon Lake (雲品酒店日月潭) in Taiwan is a truly family-friendly hot springs resort. The hotel sits on a quiet corner on the North shore of Sun Moon Lake, away from the hustle and bustle, it seamlessly integrates the emerald forests behind and the mesmerizing lake in front as parts of the property. To date, it is the only hotel at Sun Moon Lake with natural hot springs. If you dream of a relaxing stay at the lake while sitting in hot springs, look no further, Fleur de Chine is the perfect destination for the whole family.
Fleur de Chine Hotel is located on the Northern shore of Sun Moon Lake in central Taiwan. The best way to reach the hotel from abroad is to fly to Taiwan Taoyuan International Airport (TPE) and then take the High Speed Rail (HSR/高鐵) from Taoyuan to Taichung (about 40 minutes). If you are traveling from Taipei, take the HSR from Taipei Main Station to Taichung (about 1 hour). Once you arrive in Taichung HSR station, the hotel has a free shuttle bus service that transports guests to the the hotel through the mountain scenic road (about 1 hour). Make sure you book your seats in advance with the hotel as there is one service per day (2PM). The shuttle bus comes equipped with wifi and baby car seats, and a friendly staff takes care of the check-in during the ride.
Once we arrived at the hotel by shuttle bus, we were served light refreshments in the car (lemon tartelettes and fruit vinegar slushee), and were immediately greeted by a line-up of the welcome team at the entrance. We did not need to wait for check-in and were directly led to our room by our welcome host, who even spoke to Travel Chic Dad in his native French.
The Lobby and The Hallways
As soon as you enter the lobby, the fantastic view of Sun Moon Lake greets your eyes. Authentic artworks and orchids are everywhere in the public areas, and the property is entirely wheelchair and stroller friendly. Next to each level’s elevator, there is a waiting area with Chinese porcelain displays and books to leaf through. Even the hallways have panoramic views of the lake.
We stayed in a Japanese-style lake view room and I would highly recommend it for families. You don’t need cribs as everyone sleeps on the tatami. During dinner time, the sleeping mattresses (shikibuton) and bedding are prepared by hotel staff before you return to the room, so you don’t have to worry about how to make a Japanese-style bed. We love tatami rooms a lot, and if you have the chance, it’s nice to have this cultural experience.
We enjoyed the in-room full-service Chinese tea set with local high-altitude loose-leaf tea. The white orchids add to the serene ambiance with the lake view in the background. Sit back, relax, sip some fresh tea, and watch the waves of clouds pour over the distant hills.
Bathroom and Baby Amenities
Since we indicated that we were traveling with young toddlers, the hotel provided thoughtful amenities for the kids. There’s a baby bathtub with a thermometer, a bottle warmer, a kid’s stool, baby bath products, children’s toothbrush sets and even Snoopy tumblers.
You can take a hot spring bath in-room, there is also a shower and a separate WC. Even the toilet paper comes gift-wrapped in Fleur de Chine paper, I’m not sure this is necessary, but it shows to which point they care about details.
Water World, Hot Springs, Spa and Gym
There is a 3,000 m² (32,000 ft²) “Water World” completed with a full-sized swimming pool, hot spring spa pools, hydrotherapy jets, panoramic saunas that looks out a Chinese stone garden at the lake, and outdoor patio lounge chairs for sunbathers. There are also nude hot spring pools (gender-separated) with mountain views, and a Shiseido Spa. Guests of all ages can find their little havens of water fun.
Furthermore, there are kid-friendly facilities including children’s rainbow ball pool, a water-jet "bridge", and a water slide. All types of buoys and inflatable toys were provided, so you don't have to stress about their safety and you don't have to bring your own.
The different spa zones are connected by a recreational area with a billiard table, a ping-pong table, and a gym with the lake view. Children can browse through books and wooden games in the lounge area.
Dining at Crimson (丹彤) Open-Kitchen Buffet
We had dinner (reserved times are 5PM and 7:30PM) at the hotel's Crimson Restaurant. Taiwan has a strong buffet culture, but this buffet is probably the best I have ever seen. The restaurant, on the second floor of the hotel, has five open-kitchens and seven stations of cuisines ranging from salad and fruits, seafood, Taiwanese, Cantonese, Japanese, American/Italian and a full counter of amazing desserts and a chocolate fondue fountain. Is it pure excess and gluttony? It probably is. But if you ever want to indulge in foodie heaven, let it be here. They don’t serve “buffet” food. Each dish is perfect on its own.
The restaurant also serves breakfast, lunch, and afternoon tea. Even if you are not staying at Fleur de Chine Hotel, it is worth a detour when you visit Sun Moon Lake.
Children’s Play Room
There is a full-sized Children’s Play Room at the main level. Ball-pit, padded play castle, reading area, computers, programmed activities and story times... the hotel doesn’t take their young guests lightly. As a family traveling with young kids, we highly appreciated this amenity. I believe that family-friendly features are a great way of word-of-mouth marketing for hotels.
Lunch at Eau Cloud (雲水坊) Cantonese Restaurant
As a foodie who’s had Cantonese dim sum all over China and in Chinatowns around the world, I want to say that I’ve found the best char-siu pastries (叉燒酥) here. If you have been following my Instagram account, you know that I went head-over-heels for this version with millefeuille-like pastry shells and perfectly cooked juicy meat inside.
These char siu pastries (叉燒酥) are possibly the BEST I've had, and trust me, I've tried a lot! The pastry has the traditional taste but the texture is like a softer version of the French millefeuille. The encased char siu (Cantonese-style roasting technique) pork is delectable and juicy, and hits a perfect balance between savory and sweet. A big thank you to the chefs at Fleur de Chine hotel's Eau Cloud restaurant. Your attention to detail makes a world of difference. @fleurdechine_hotel #charsiu #charsiupastry #chasiu #chasiupastry #叉燒酥 #dimsum
Other than the food, the restaurant’s environment is Chinese elegance at its best. The lake view? Cherry on the dim sum.
There are open-air terraces all around the main level, and they are decorated with Zen-style fixtures and plants. Spend some time to walk around the terraces for beautiful views of Sun Moon Lake. Take a stroll along the concourse that wraps around the hotel through lush gardens, and on sunny evenings, there are musical performances in the outdoor auditorium. If you fancy, there is also a rock-climbing facility, but you need to reserve in advance and it’s only in the mornings.
We visited recently with our two toddlers and my mother who’s over 60, and everyone had a lovely time. There’s something for everyone, from children’s play room to nude outdoor hot springs, from the full-spread buffet to the panoramic sky lounge cocktails, they’ve arranged some great elements for perfect family memories.
My conclusion after the stay and after learning about the proprietor Hotel de Chine Group: this property is a crown jewel in the property portfolio, it is not profit-driven, it is there to set an example in the hospitality circuit.
I fully enjoyed our stay at the Fleur de Chine Hotel Sun Moon Lake, and I recommend it highly to anyone who’s decided to venture to Sun Moon Lake in central Taiwan.
Fleur de Chine Hotel Sun Moon Lake
Address: No. 23, Zhongzheng Rd, Yuchi Township, Nantou County, Taiwan 55546
Phone:+886 4 9285 6788
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Live Long and Bathe in Hot Springs,